eKYC Setu – Aadhaar eKYC Made Simple

Bank Team / Business Relationship Team / Bank Onboarding (for Certification) team needs to raise a request for banks user with all required details to CFLOW team (cflow.team@npci.org.in). The tool administrator will grant access to the bank user. An auto mailer will be sent to users with login credentials.

User Full name, User Mobile Number and User Mail ID along with bank name is required.

Users can check the current status of cflow requests by accessing the new Dashboard. More details are available in the document. "New_Cflow Dashboard Walkthrough_Banks".

By using this link, the User can verify the GSTIN number:

https://services.gst.gov.in/services/searchtp

Kindly follow the below steps to check:

• Check the certification status in respective certification workflow whether it is in progress or Terminated (EMV or Certification Process).
• Request from production port stage will only move post certification sign off.
• Check the certification status in respective certification workflow whether it is in progress or Terminated (EMV or Certification Process).

• You can directly login through Cflow URL https://ap.cflowapps.com/npcicflow/npcien try
• If you are already logged into Cflow, you will be directed immediately to your Cflow home page. Otherwise, you’ll be prompted to log in.

If you want to change your existing password, then follow the below steps to change your password:

1. Login to Cflow and click on your Username
2. Select Change Password from the dropdown menu

User don’t have an option to update the email address. Please send an email to cflow.team@npci.org.in for any changes such as Name, email address, phone number, enable/disable user ID, password reset, role change.

1.Click on Initiate on a workflow to create a new request.
2. Fill out all the required data in the form.
3. You can attach documents if needed and add comments.
4. If you are not ready to submit the form yet,
you may save the form by clicking the Save Draft icon (below the Submit icon). You can access this saved request from the stage inbox. Saved requests can be identified with
the ‘D’ prefix.

Click on Submit to move the request to the next stage for approval.

If you want to clone the requests of a workflow, then turn on Enable Clone in the workflow properties of the workflow. You can see the clone icon in the stage inbox. Click on the clone icon to create an identical copy of the request. The cloned request is saved as a draft and identified with the ‘D’ prefix. You can make the necessary changes in the cloned request and submit to move the request to the next stage for approval.

With the help of drafted request button that is already seen in user dashboard. You can reopen the record from where you left and must submit the same.
Note: Only saved records would appear in this section, if you forgot to save the record as draft it won’t get save automatically!

Get real time insights and competitive analyses to identify items that require immediate action from the Cflow Dashboard.

User can access the record from the dashboard if they are pending with them.

Yes, File Encryption is in place.